Welcome to the SOSvirtual Help Desk

Here you will find our support channels so you can contact us in case you have experienced any technical problem during your training in one of our courses.

Remember that either channel is at your disposal whenever you need it. When contacting us, please indicate the course or topic you need help with. Describe briefly the problem or error you had and if possible, attach a screenshot so we can better identify the situation you are going through.

We will contact you as soon as possible with the necessary steps for you to resume your training.

Note: If you are an SOSCVI employee with an organizational account, we recommend that you create a ticket in our Help Desk.

Note: If you are an SOSCVI collaborator without an organizational account or an external participant we recommend that you contact us through our support email.