How to get started

Start your learning in SOSvirtual

Follow a simple path to find the courses available for your country, access the platform and continue your learning activities.

Access path

Choose the right path for you

Select the option that matches your access and follow the recommended steps.

Organisational account

Access your courses with your organisational account

Follow this path if you have an SOS Children's Villages organisational email account.

Select your country

From the home page, find your country on the map or choose it from the list.

Explore the available courses.

We will direct you to the course catalogue for your country.

Go to the platform

Access directly with your organisational credentials.

Continue with your course activities

Access the content, progress through the activities and review your notifications in your learning space.

During your learning

Continue your learning

If you are already enrolled in a course and want to continue your learning, simply go to the platform.

  • Mantente al día revisando tus actividades y recordatorios.
  • Access from different devices and continue your progress with greater flexibility.
  • If you need support, contact the help desk through the available channels.
Already enrolled in a course?

Go to the platform and resume your learning from your courses section.

Go to the platform
Support

Need help?

Check your notifications within the platform or contact the help desk when you need support.

Help Center
FAQ

Frequently asked questions

Quick answers to guide you before you start or while you continue your courses.

Where do I start if this is my first time on SOSvirtual?

Start by selecting your country from the home page. You can find it on the map or choose it from the list.

Do I need an organisational account to sign in?

Yes. This path is designed for people who have an SOS Children's Villages organisational email and access with their institutional credentials.

Where do I find the courses available to me?

After selecting your country, we will direct you to the course catalogue for your country.

Can I go directly to the platform?

Yes. If you are already enrolled or want to continue your courses, you can go directly to the platform with your organisational credentials.

Can I continue my course from my mobile phone?

Yes. You can access your courses from different devices and continue your progress with greater flexibility.

What should I do if I have access problems?

Contact the help desk for guidance. Include as much information as possible about the issue.

  • Name of the course or activity.
  • Country from which you are accessing.
  • Screenshot or description of the error.